FAQ

What is the history of your company?

We have been proudly serving the Fremont & Greater Bay Area community since 1999. Our location at 35063 Fremont Boulevard, Fremont CA 94536 has been our home base all these years.

Where is your company located?

Our company is located at 35063 Fremont Boulevard, Fremont CA 94536.

How long have you been serving the Fremont & Greater Bay Area community?

We have been serving the Fremont & Greater Bay Area community for over two decades since 1999.

What makes your team experts in their field?

Our team is passionate and experienced, with each member bringing expertise to their respective roles. Our technicians and customer service team are dedicated to providing top-notch service to our customers.

How do you ensure personalized solutions for customers?

We take the time to understand our customers’ unique needs and requirements. By carefully listening and assessing their situation, we provide personalized solutions tailored to their specific needs.

What services does your company offer?

We are a full-service company offering a wide range of services. Our services include home remodeling, home improvement, and remodel-to-sell services.

Can you provide more details about your home remodeling services?

Our home remodeling services include kitchen remodels, bathroom remodels, full home remodels, sunroom installations, accessory dwelling unit construction, and room additions.

What types of home improvement services do you offer?

Our home improvement services encompass window covering installations, fixture replacements, plumbing services, roofing solutions, and wall covering installations.

Do you provide services for commercial projects as well?

Yes, we also undertake commercial projects and provide services tailored to the needs of businesses in the Fremont & Greater Bay Area.

How do you stay up-to-date with the latest industry trends and technologies?

We are committed to staying informed about the latest industry trends and technologies. Our team regularly attends training programs, industry conferences, and keeps up with industry publications to ensure we provide our customers with the best service.

How do you ensure the highest level of care and attention to customers?

We believe in building long-term relationships with our customers. We prioritize open communication, actively listening to their concerns, and addressing them promptly. Our goal is to exceed customer expectations by delivering exceptional care and attention.

What sets your company apart from other service providers?

With over two decades of experience, we have built a reputation as a trusted name in the community. Our commitment to personalized solutions, expert craftsmanship, and staying up-to-date with industry trends sets us apart from other service providers.

Can you explain your Remodel to Sell services?

Our Remodel to Sell services are designed to help homeowners maximize the value of their property before selling. We provide remodeling and design solutions that enhance the appeal of the property, increasing its market value.

What is the Design Centre and how does it work?

Our Design Centre is a dedicated space where customers can explore various design options for their remodeling projects. Our design experts guide them through the process, helping them choose materials, colors, and styles that best suit their vision.

Do you offer staging services for home sellers?

Yes, we offer staging services to help home sellers showcase their property in the best possible light. Our professional stagers strategically arrange furniture, decor, and accessories to create an appealing atmosphere for potential buyers.

How do you ensure customer satisfaction?

Customer satisfaction is our top priority. We achieve this by delivering high-quality workmanship, providing excellent customer service, and addressing any concerns or issues promptly. We strive to exceed our customers’ expectations at every step of the process.

What guarantees do you offer for your services?

We provide installation guarantee. Our material guarantee varies till lifetime warranty.

Why should I choose your company over others?

There are several reasons to choose us:

  • Experience: With over two decades of service, we have a proven track record of delivering top-notch results.
  • Expertise: Our team consists of passionate professionals who bring expertise to every project.
  • Personalized Solutions: We take the time to understand your unique needs and provide tailored solutions.
  • Range of Services: We offer a wide range of services, from home remodeling to home improvement and remodel-to-sell services, making us a one-stop solution for your needs.
  • Commitment to Excellence: We stay up-to-date with industry trends, use quality materials, and employ skilled craftsmanship to ensure exceptional results.
How do you handle customer feedback and complaints?

We value customer feedback and see it as an opportunity for improvement. We encourage customers to provide their feedback or address any concerns directly to our customer service team. We will promptly address any issues and work towards a satisfactory resolution.

Do you have references or testimonials from previous customers?

Yes, we have references and testimonials from many satisfied customers. You can find them on third party website or social network like Yelp, NextDoor, Google or just request them from our customer service team. We are proud of the positive feedback we have received from our past customers.

Are you licensed and insured?

Yes, we are a Licensed, bonded, and insured company. Our licenses and insurance coverage ensure that we meet all legal requirements and provide peace of mind to our customers.

How do you handle unexpected challenges or changes during a project?

We understand that unexpected challenges or changes can occur during a project. Our team is experienced in adapting to unforeseen circumstances and making necessary adjustments while keeping you informed every step of the way. We work closely with you to find the best solutions and minimize any disruptions.

Do you offer free consultations or estimates?

Yes, we offer free consultations or estimates for our services. You can schedule a consultation with our team to discuss your project requirements and receive an estimate based on your specific needs.

Looking to make your home more beautiful?

We’re here to provide you with the top-notch service you deserve. Don’t wait – let’s get started!